Online customer service

You can use third-party online customer service tools such as Facebook Messager, Tawk.to, etc., which can help you contact customers online:

Go to Online Store > Online Customer Service, how to configure Facebook Messenger please click here

[Chat Bot] icon

Third-party online customer service tools:

[Chat Bot] icon

1.Facebook Messenger

頁簽[Facebook專頁ID]

Turn next to Enable to to enable
Enter the Facebook page ID (please add the website URL in Facebook page->Messenger Platform->Settings, for details, please refer to "Option 2: Use the developer's steps to set up" in "1. List the domain name of the website" in the following URL allowed list")
Enter Greeting Text (Max. 80)
Enter Messenger Color (Hex e.g.#FF00FF)

2.Tawk.to

App ID

Turn next to Enable to to enable
enter App ID

3.KeyReply

App ID

Turn next to Enable to to enable
enter App ID

4.Freshchat

token

Turn next to Enable to to enable
enter Token