Many types of products, complex SKU management

Q: Many types of products, including large equipment (running machines, strength equipment) and small accessories (dumbbells, elastic bands), complex SKU management A: Combine Hashtag system and Attribute-based SKU system to establish intelligent classification and optimize management complexity Q: Lack of effective delivery tracking system, leading to delays or damage during transportation A: Support SKU number, batch number, serial number to manage inventory, support store pickup options, customers can choose to pick up at the nearest store, reducing transportation costs

Shopping experience is not enough

Q: Fitness equipment is usually large and has many types, relying on high-quality images and 3D models to display, but some online stores lack sufficient display capabilities A: Upload 360-degree rotating models to showcase the full range of products, increasing purchase confidence

After-sales service support is insufficient

Q: The system cannot handle complex after-sales needs, including home installation, maintenance, etc. A: Provide complete after-sales management, including online booking, parts replacement and fees, and supervisor approval

Featured Cases

Founded in 2007
As a local sports brand in Hong Kong, FitBoxx was founded in 2007. At the time, the founder realized that fitness equipment was large and bulky, and many Hong Kong residents were unable to purchase home fitness equipment due to limited living space. Therefore, he decided to introduce various types of home fitness equipment to solve the problem of Hong Kongers not being able to exercise at home. From "lightweight" equipment for health and weight loss to "heavyweight" equipment for professional training, there was something for everyone. In 2011, he began to introduce health and beauty series, creating another home beauty equipment brand, CosmoBoxx, to allow more customers to experience our beauty products, closer to the needs of urbanites who value both inner and outer beauty.
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