In-store Pickup
Tap Pick UpFill in Customer Information. First Name/Last Name and Mobile are required fields
Select the Pick Up Address (defaults to the current store address)
Tap Confirm. The Pick Up Date and Order Remark can be selected or filled in based on customer requirements.
Add items to the shopping cart and complete the payment by tapping Checkout.
Once the payment is completed, a red number will appear on the shopping bag icon in the upper-right corner of the POS machine at the designated pick-up store. This number indicates the current quantity of pick-up orders awaiting collection.
Tap the shopping bag iconEnter the pick-up page, then locate and tap on the pick-up order of the customer who has arrived for collection. You can search by entering the order number, customer name, or phone number in the search box.
Tap on the pick-up orderThe pick-up quantity defaults to selecting all items, but it can also be manually adjusted. Check the boxes next to the items you wish to pick up and specify their quantities. Any remaining items that are not collected this time can be picked up later; orders support multiple partial collections until all goods have been fully picked up.
Tap Confirm to process and complete the collection.
After all items in the order have been fully picked up, the order status will be changed to completed.